Shipping & Returns
When will my order ship?
All orders will be processed within 2-3 business days. You will receive a notification email with tracking information once your order is shipped. Please make sure to check your spam folders for any emails from info@sepia-skincare.com.
Can I change the delivery address after I place my order?
If the order has not yet been processed, we will do our best to accommodate your request. Please email us at info@sepia-skincare.com.
What is your return policy?
We hope you love our products! If something does not meet your expectations, please reach out to info@sepia-skincare.com within 14 days so we can assist you further. Please note, we can only accept returns that are unopened, unused and in the original packaging.
Where is my order?
All orders are shipped via USPS. Once your order has shipped, you will receive an email with tracking information. If you have not received shipping confirmation within 2-3 business days of placing your order, please check your spam folder for emails from info@sepia-skincare.com.
Can I cancel my order?
If the order has not yet been shipped, we will do our best to accommodate your request. Please email us at info@sepia-skincare.com.
